Your privacy is our priority. This policy clearly explains how RK88 collects, uses, stores and protects your personal information — so you can play with complete peace of mind.
Updated: January 2026Six core data protection pillars that rk88 actively upholds every day to keep your personal information safe at all times.
All data transmitted between your device and RK88's servers is encrypted using TLS 1.3 with 256-bit encryption — the same standard used by leading financial institutions worldwide.
RK88 does not sell, rent, or share your personal data with third parties for marketing purposes. Your information is used solely to manage your account and improve your gaming experience.
Member data is stored in data centres equipped with next-generation firewalls, real-time intrusion detection systems and DDoS protection — ensuring stable and secure continuous access.
Your account password is stored in hashed form using the bcrypt algorithm. This means the original password cannot be recovered by anyone, including rk88's own internal team.
2FA is available on all accounts for an added layer of security. Biometric login via fingerprint or facial recognition is also supported on the rk88 mobile app.
Only authorised personnel have access to member personal data, and only to the extent required to perform their duties. All access is logged and continuously monitored.
Welcome to the Privacy Policy page RK88. We understand that your trust is the most valuable asset we hold, and we take our responsibility to protect your personal information seriously.
This Privacy Policy transparently explains how rk88 collects, uses, stores and protects your personal data when you use our platform — whether through our website, mobile app or any official communication channel. It also outlines your rights regarding personal data and how to exercise them.
By using rk88 services, you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
RK88 collects your personal information in specific situations — such as when you register a new account, make a financial transaction, contact our support team, or use certain platform features. Below are the categories of data we collect and their purposes:
| Data Category | Data Examples | Main Purpose |
|---|---|---|
| Identity | Full name, date of birth, MyKad/passport number | KYC verification, fraud prevention |
| Contact | Email address, phone number | Account communications, security notifications |
| Finance | Bank account details, digital wallet numbers | Deposit and withdrawal processing |
| Technical | IP address, device type, browser, OS | Security, fraud detection, performance |
| Usage | Game records, wagering history, preferences | Platform enhancements, personalised recommendations |
| Communication | Live Chat records, support tickets, emails | Complaint resolution, quality assurance |
RK88 does not store full credit or debit card numbers in our systems. All card transactions are processed directly through certified payment gateways that comply with PCI DSS standards. We also do not collect biometric data unless you voluntarily enable the biometric login feature in our mobile app.
Every piece of information we collect has a clear and lawful purpose. RK88 does not use your data for any purpose beyond what is stated here without obtaining your consent first.
RK88 does not sell your personal data to any party. However, there are limited situations where we need to share your information with trusted third parties to keep the platform running smoothly.
We work with third-party service providers that help us operate the platform, including payment gateway providers, cloud service providers, KYC verification companies and gaming software providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by rk88.
RK88 will disclose your personal information to the relevant authorities if we are required to do so by law, court order, or direction from a legitimate regulatory agency. In such cases, we will notify you where permitted by law.
Should RK88 be involved in any corporate restructuring, merger, or acquisition, user data may be transferred as part of the business assets. In such circumstances, you will be notified in advance and the same or stricter privacy policy will continue to apply.
We continuously invest in security infrastructure to ensure your personal data is always protected to the highest standard. Our security measures encompass technical, operational and physical safeguards.
While we take all reasonable steps to protect your data, no security system can guarantee 100% complete protection. We encourage you to also take security measures on your end, such as using a strong password and enabling 2FA.
RK88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of some parts of the platform.
RK88 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable laws and regulations.
Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with established procedures.
As the owner of your personal data, you have certain rights that we respect and are committed to facilitating. Below are the key rights you hold:
To exercise any of the above rights, please contact our support team via Live Chat or our official email. We will process your request within 30 business days. In complex cases, we may require additional time and will notify you accordingly.
The rk88 platform is strictly for individuals aged 18 years and above. We do not knowingly collect, store or process personal data from minors.
If we become aware that we have inadvertently collected data from a minor, we will take immediate action to delete all relevant information and close the account. If you are aware that a child has registered on our platform, please contact us immediately.
RK88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or data protection improvements. Any significant amendments will be communicated to members via their registered email or a prominent in-platform notification at least 14 days before the changes take effect.
The "Updated" date at the top of this page always reflects the latest version of this policy. We encourage you to review this page periodically. Continued use of the platform after any amendments is considered acceptance of the revised policy.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, our privacy team is ready to assist you. We are committed to addressing every enquiry seriously and within a reasonable timeframe.